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OTTER LINKS PRIVACY POLICY

This Privacy Policy describes the manners in which Otter Links, LLC (“Otter Links”, “Company”, “we”, “our”, or “us”) values its users (“you” or “your”) and its users’ privacy. It governs how Otter Links collects, uses, discloses, maintains, and protects information in connection with its website(s), mobile website(s), mobile application(s), browser extension(s), and any related services (“Services”) that refer to or link to this Privacy Policy. By using the Company’s services, you are agreeing to the practices explained in this Privacy Policy.
  • 1. Collection of Information
  • 2. Use of Information
  • 3. Disclosure of Information
  • 4. User’s Communication
  • 5. Your Privacy Rights
  • 6. Other Notices
  • 7. Changes to Privacy Policy
  • 8. Contact Us

1. Collection of Information

A. Sources of Information

Otter Links collects information from the following sources, all defined as users:
  • Consumers
  • Merchants or Affiliate stores
  • Affiliate networks
  • Social networks; and
  • Service providers

B. Method of Collection

Otter Links may collect personal information from users in a variety of ways including, but not limited to, when users:
  • Register for Company Services
  • Interact with Company Services
  • Install and/or access Company Services through any medium, including mobile applications and browser extensions
  • Connect to Company Services through third parties, including social media accounts, email accounts, affiliate stores, and merchants
  • Contact the Company for support
  • Enter a sweepstakes, contest, or promotion
  • Respond to a survey or poll
  • Subscribe to a newsletter or deal alert
The Services may use “cookies” to enhance a user’s experience. A user’s web browser places cookies on the hard drive for record-keeping purposes and sometimes to track information. Users may choose to configure the web browser to refuse cookies or to send an alert when cookies are sent. If cookies are refused, users are informed certain features of Services may not function properly.

Company Collecting from Third Parties: If accessing Services via a third-party service like Facebook or Google, Otter Links may collect the information described in the third-party’s request for authorization. Users may choose to review privacy setting with these third-party services to ensure only desired information is shared. If a user clicks a merchant link from Services, information regarding the user’s activities on the linked platforms, such as a user’s purchases, may be collected.

 

Google uses cookies to help serve the ads it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When users visit a Google partner’s website, a cookie may be dropped on that end user’s browser.

  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
  • Users may opt out of personalized advertising by visiting Ads Settings

 

The website itself does not use cookies to store information about users. No cookies are necessary for the users to interact with the website content. Third-party cookies by Google, controlled by Google AdSense service, can be collected for personalizing advertisements. These cookies are not directly related to the website functionality. These cookies can be used by Google LLC and its partners based on the visits of this website and other unrelated websites to serve personalized ads. Ads personal settings can be changed by the users at this link. Any ads placed on this website can be personalized according to the collected cookies from this or other websites. Further information and options about opting out the advertising cookies can be found at AboutAds.info.

Third Parties Collecting from Company: Otter Links may use analytics services provided by third parties. These third parties use cookies and other technologies to collect data about usage of Services over time. This information is transmitted to and stored by analytics providers, who use this information for purposes such as evaluating a user’s usage of a website, compiling reports on website activity for website operators, providing the Company with information for customer service and product development purposes, and providing other services relating to activity on the Services and internet usage. These providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.

C. Categories of Information

Otter Links may collect the following categories of information from users:
Personal Information: name, e-mail address, phone number, mailing and/or billing address, member account credentials, and other identifying information which can be collected from time to time.
Users are asked to voluntarily submit this personal information. They can refuse to provide it by opting to use Services anonymously. Certain features of Services may not be available to anonymous users.

Non-Personal Information: unique online or device identifiers, including browser name, browsing history, internet service provider, IP address, device or session IDs, information regarding system configuration (i.e., operating system and version), network, connected hardware (e.g., computer or mobile device and carrier), and software application (e.g., other applications installed on your mobile device).

In some jurisdictions, such as California, certain types of information may be considered “sensitive personal information” including:

Sensitive Personal Information: Demographic information, such as gender, age, household income, or marital status, only to the extent a user provides this information in a survey response that is identifiable to the user; and precise geo-location data, to the extent a user has configured their devices to disclose such information.

Otter Links only uses sensitive personal information to provide Services to user and does not collect, use, or disclose any sensitive personal information for the purpose of inferring characteristics about user. Otter Links does not “sell” or “share” sensitive personal information or use sensitive personal information for “target advertising” as defined in U.S. state privacy laws.

2. Usage of Information

Otter Links adopts appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of user’s personal information and data stored in our Services. Otter Links uses information collected from user for the following commercial and business purposes:
To send periodic e-mails
Otter Links may use email addresses provided by users to respond to users’ requests or questions. If a user opts-in to Company’s mailing list, the user will receive emails that may contain Company news, deal alerts, updates, related product, or service information. User may unsubscribe from receiving future emails at any time.
To manage user’s account
Otter Links may process users’ registrations, validate users’ email account(s), manage account preferences, send administrative notices, and provide membership support.
To personalize and improve Services
Otter Links may personalize services so that it is more likely to be of interest to a user by identifying usage trends and performing statistical analyses.
To provide marketing information
Otter Links may provide personalized promotional offers and/or targeted advertising from participating merchants via e-mail and other direct communications. User can manage and/or opt-out of targeted advertising.
To protect user and Company
Otter Links may assess, investigate, and limit fraud, spam, and other malicious online activities in Services to improve security measures. Otter Links may also assert or defend legal rights against third parties.
To comply with applicable laws
Otter Links may be enabled to comply with applicable laws, rules, regulations, and judicial authorities in each geographical region in which our Company operates.
To administer contests, sweepstakes, surveys, polls, and promotions
Otter Links may invite a user to enter the above, from time to time. Otter Links may also determine a user’s eligibility for the above or to award a prize.

3. Disclosure of Information

Otter Links will not sell, trade, or rent user’s personal information to others. However, our Company may share generic aggregated demographic information not linked to any personal identifying information with merchants, trusted affiliates, and advertisers for the purposes outlined above. Further, Otter Links may disclose information collected from users for the following commercial and business purposes:
  • Otter Links may disclose any information disclosed publicly by a user, in any of the Services, such as in a public forum. Otter Links is not responsible for any information disclosed by a user in public forum, and strongly discourages the public disclosure of personal information in any of the Services.
  • Otter Links may disclose user’s information with its agents, contractors, service providers, merchants, and partners who are providing services on behalf of our Company.
  • Otter Links may disclose user’s information with user’s consent.
  • Otter Links may disclose user’s information, including personal information, to the extent permitted by applicable law.
  • Otter Links may disclose user’s information in connection with, or during confidential negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition of all or any portion of our Company’s assets, conveyance or transfer of all or a portion of business to another company.

4. User’s Communication

Our users are encouraged to maintain the accuracy of the information held in a user’s account. Account updates may be provided by logging into the membership account and updating information in the Settings.

A. Communication Preferences

E-mail Marketing: Otter Links may send periodic electronic communications and direct mailings when a user signs up for an account. A user can opt out of receiving promotional communications at any time by following the instructions provided in those communications to unsubscribe, modifying the settings of the account, or contacting our Company through the Services. If opting out of receiving promotional communications, Otter Links may continue to send non-promotional emails and other types of communications as permitted by law, such as service emails relating to the ongoing business relationship, or service-related announcements that affect a user’s account.

Mobile Application Notifications: When using Otter Links’s mobile application, a user’s preference for receiving push notifications and other mobile alerts can be configured in the settings of a mobile device. A user can stop all collection of information by the mobile application by uninstalling the mobile application or updating the setting of a mobile device.

SMS Messaging: If a user consents to receive SMS messages through a mobile phone number, Otter Links may send promotional or non-promotional messages. A user can opt out of receiving such messages at any time by modifying the settings of the account, or by contacting our Company through the Services.

5. Your Privacy Rights

All users have certain rights in relation to personal information under applicable laws, subject to certain exceptions. Users that are residents of California, Colorado, Connecticut, Utah, and Virginia have specific rights under state privacy laws with respect to personal information that is collected. The disclosures required by law for such rights are included below.
Right to Access: A user has the right to know the specific personal information collected, used, disclosed for a business purpose, and sold or shared for the purposes of targeted advertising. This includes the purposes of use, categories of sources from which the information was acquired, and the categories of third parties to whom the information was disclosed. A user also has the right to request to access the specific pieces of personal information collected about the user. Otter Links retains the right to retain any sensitive personal information in response to this type of request.
Right to Delete: A user has the right to request deletion of any personal information collected or maintained by Otter Links, subject to certain exceptions. Otter Links will delete personal information upon such request, except to the extent it is determined that the information is needed for a business purpose and our Company has a legal right to maintain it, in which case the user will be informed of that legal exception.
Right to Correct: A user has the right to request that Otter Links correct any inaccurate or incomplete personal information collected or maintained, subject to certain exceptions. A user has the ability to correct information provided in account settings of Services.
Right to Opt-Out: Certain disclosures of information to agents, contractors, service providers, merchants, and partners for targeted marketing purposes may be considered “selling”, “sharing”, or processing for the purpose of “target advertising” under applicable U.S. state privacy laws. A user may opt-out of having personal information used or disclosed in this way. To the extent a user opts-out of certain disclosures, Otter Links may be unable to offer certain services which require such disclosures.
Right to Non-Discrimination: Otter Links will not discriminate against a user for exercising any rights. Unless otherwise permitted by applicable law, our Company will not do any of the following because a user requests to know, access, correct, or delete information, or opt out of its sale or sharing: (i) deny a user goods or services; (ii) charge a user different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide a user a different level or quality of goods or services, or (iv) suggest that a user may receive a different price or rate for goods or services or a different level or quality of goods or services.
Only a user or someone legally authorized to act on a user’s behalf, may make a verifiable consumer request related to personal information. For any agent making a request on a user’s behalf, Otter Links may require proof that a user granted authority to the agent.

6. Other Notices

A. California Privacy Rights

Section 1798.83 of the California Civil Code, also known as the Shine the Light Act, provides that companies must give consumers a list of personal information that is shared with any third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of personal information provided by Otter Links LLC pursuant to Section 1798.83 of the California Civil Code, please contact us at legal@otterlinks.com or at the following mailing address:

Otter Links, LLC
1219 W Main Cross Street
Suite 205
Findlay, OH 45840

B. Children’s Privacy

Otter Links Services are intended for adults 18 years of age or over. For that reason, the Company does not knowingly collect, sell, or share personal information of users under 13 years of age. If you are a parent or legal guardian of a child under 13 years old and believe that your child has provided personal information to our site, you may contact us at legal@otterlinks.com to request deletion of your child’s personal information.

C. Retention of Data

Otter Links may retain information about a user for as long as it is necessary to fulfill the purposes described in Section 2. Some of this information may be retained in our Company’s systems even after a user requests deletion if an exception applies, or in order to comply with obligations under applicable law, collect fees owed, resolve disputes, enforce legal rights, undertake any investigations necessitated by the foregoing, or otherwise use internally in a lawful manner that is reasonably aligned with a user’s reasonable expectations or compatible with the context in which the information was provided.

D. Third-Party Advertising

A user can access third-party features, such as offers and advertisements, directly from links on the Services and/or from emails or texts sent by or on behalf of the Company. When interacting with these advertisements, a user is providing information directly to third parties and/or directing Otter Links to send information to third parties. This Privacy Policy does not apply to the information sent to or collected by third parties when interacting with these advertisements. Otter Links cannot control the privacy practices of third parties and is not responsible for such practices. If you have questions about a third-party’s practices, we encourage you to carefully review the privacy policy of any third parties before you visit their properties or interact with them on our Services.
Advertisements appearing in the Services may be delivered to users by advertising partners who may set cookies. These cookies allow the ad server to recognize a user’s device each time they send you an online advertisement, and to compile non personal identification information about a user’s device. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

7. Changes to Privacy Policy

This Privacy Policy is current as of the effective date set forth below. Otter Links reserves the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles and practices in relation to personal information. If making changes to this Privacy Policy, we will notify you by revising the date on this Privacy Policy. In the event of a material change, we will provide additional notice (such as adding a statement to the homepages of our Services or sending an email notification).

8. Contact Us

For any questions regarding this Privacy Policy, please feel free to contact us at legal@otterlinks.com or at the following mailing address:

Otter Links, LLC
1219 W Main Cross Street
Suite 205
Findlay, OH 45840
Updated: September 29, 2023
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